In This Section
Electronic mail is not necessarily secure. You should be very cautious when sending electronic mail containing sensitive, confidential information. As an alternative, you should consider sending confidential information by postal mail or telephone.
Respect of Right to Privacy
Bank of Bolivar / BOB Community Financial respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
Collection and Use of Personal Information
The collection of personal information online is designed to protect access to your personal accounts and to assist the bank in providing you with the products and services you want and need. All personal information collected and stored by the bank is used for specific business purposes to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services.
Employing stringent security measures in the collection of your personal information, all Bank of Bolivar / BOB Community Financial online account applications are submitted to the bank's secure administration site through an encrypted direct line to the bank. Once received by the bank, only approved personnel may open and process the application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee(s) has accessed, modified, updated, or added to your personal information.
Maintenance of Accurate Information
It is in the best interest of both you and the bank to maintain accurate records concerning your personal information. For this reason, Bank of Bolivar / BOB Community Financial allows you to update your personal information online through the submission of an encrypted message in the Customer Care section of our website. Notifications are immediately sent to approved bank personnel so that your message can be processed in a timely manner.
Limited Employee Access to Personal Information
Bank of Bolivar / BOB Community Financial employee access to customers' personal information is limited to only those bank administrators with a business reason for knowing such information. Bank of Bolivar / BOB Community Financial also educates all employees about the importance of confidentiality and customer privacy. In addition, approved bank personnel must log in using individual usernames and passwords in order to access such personal information online, providing audit trails to further safeguard the privacy of your personal information.
Third-Party Disclosure Restrictions
Bank of Bolivar / BOB Community Financial follows strict privacy procedures to protect your personal information. Additionally, the bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party: (a) in order to process a customer transaction, (b) if requested by the customer, or (c) if the disclosure is required or allowed by law [i.e. - an exchange of information with reputable reporting agencies, in response to a subpoena, or for the investigation of fraudulent activity, etc.].
Disclosure of Privacy Policies
Linking to Other Websites
From time to time, Bank of Bolivar / BOB Community Financial may provide links to other sites not owned or controlled by Bank of Bolivar / BOB Community Financial that we think might be useful or of interest to you. We cannot, however, be responsible for the content or privacy practices of other site owners.